Your Partner in Exceptional Customer Experiences
We provide comprehensive outsourced call center solutions—from inbound support to software engineering—helping businesses scale efficiently while delivering outstanding service.
What We Do
Explore Our Services
Our collection of services spans every touchpoint of your customer journey, delivering excellence at every interaction.
Inbound Services
Handle customer inquiries, technical support, order processing, and helpdesk services with trained professionals who represent your brand with excellence.
- Customer Support
- Technical Helpdesk
- Order Management
- Appointment Scheduling
Outbound Services
Drive growth through strategic outbound campaigns including lead generation, sales calls, market research, and customer retention programs.
- Lead Generation
- Sales Campaigns
- Market Research
- Customer Surveys
Retail Support
Comprehensive retail solutions covering omnichannel customer service, e-commerce support, returns management, and loyalty program administration.
- E-commerce Support
- Returns & Exchanges
- Loyalty Programs
- Product Inquiries
Software Engineering
Expert development teams providing custom CRM integrations, automation solutions, API development, and technical infrastructure support.
- CRM Integration
- Custom Development
- API Solutions
- Technical Consulting
Industries We Serve
Expertise Across Sectors
We bring specialized knowledge and tailored solutions to businesses across diverse industries.
Financial Services
Banking, insurance, and fintech support with compliance expertise
E-Commerce & Retail
Order management, customer queries, and return handling
Healthcare
Patient scheduling, telehealth support, and medical inquiries
Telecommunications
Technical support, billing inquiries, and service activation
Education
Student services, enrollment support, and e-learning assistance
Travel & Hospitality
Reservations, itinerary changes, and customer care
Manufacturing
Supply chain coordination, dealer support, and B2B services
Real Estate
Property inquiries, appointment scheduling, and lead qualification
Why Choose Us
A global approach for businesses ready to scale
RelayAxis combines cutting-edge technology with human expertise to deliver exceptional customer experiences. We become an extension of your team, aligned with your values and committed to your success.
Global Reach
Operations across multiple time zones ensuring 24/7 coverage for your customers worldwide.
Expert Teams
Rigorously trained professionals with industry-specific expertise and continuous education.
Omnichannel Support
Seamless integration across voice, email, chat, social media, and emerging channels.
Enterprise Security
SOC 2 Type II certified with HIPAA compliance and robust data protection protocols.
Trusted by leading companies across Africa
What Our Clients Say
Don't just take our word for it. Here's what business leaders across Africa have to say about working with RelayAxis.
"RelayAxis transformed our customer service operations. Their team handles over 2,000 calls daily with exceptional quality. Our customer satisfaction scores increased by 40% within three months."
Kwame Asante
CEO, TechFlow Solutions
"The retail support team at RelayAxis understands e-commerce inside out. They've helped us reduce cart abandonment and improve our response times dramatically."
Amara Okonkwo
Operations Director, ShopEase
"Their software engineering team delivered our mobile banking app on time and within budget. The ongoing support has been outstanding. Highly recommend for any tech project."
David Mensah
CTO, FinServe Ghana
FAQ
Frequently Asked Questions
Everything you need to know about partnering with RelayAxis.
Get In Touch
Contact Us
Ready to transform your customer experience? Reach out to our team and let us show you how RelayAxis can help your business grow.
Send us a message
Our Location
Accra, Ghana
West Africa
Phone
+233 (0) 30 123 4567
+233 (0) 50 987 6543
contact@relayaxis.com
support@relayaxis.com
Business Hours
Monday - Friday: 8:00 AM - 6:00 PM
24/7 Support Available